1. Introduction

Welcome to the Allahabad Organic Agricultural Cooperative Society Ltd (AOAC) website. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.aoac.in], use our services, or make a purchase.

AOAC is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle your data in compliance with applicable privacy laws and regulations.

2. Information We Collect

3. How We Use Your Information

• Order Fulfillment: To process and deliver your orders efficiently.
• Customer Service: To respond to your inquiries, support requests, and provide assistance.
• Communication: To send you updates about your orders, promotional offers, newsletters (if you opt-in), and other relevant information.
• Improving Services: To analyze usage patterns and enhance our website and services.
• Security: To protect against fraud, unauthorized access, and other security threats.

4. Payment Processing

All payment transactions on our website are handled by trusted third-party payment service providers, namely Razorpay and PayU. We do not store any banking or credit card information on our servers. When you make a payment, your financial information is securely processed and stored by these payment providers in accordance with their respective privacy policies.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction: Request restriction of processing your data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to the processing of your data for certain purposes.

9. Children"s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.